Managing Appointments
Appointments are bookings made by clients or created manually by you. This guide shows you how to create, move, resize, and reassign appointments in your calendar.
Create an Appointment Manually
To book a client yourself instead of waiting for them to book online:
1. Click the blue + button in the bottom-right corner
2. Select "New appointment"
3. Fill in the appointment details:
Client name
Service
Staff member
Date and time
Any notes
4. Save
The appointment appears on your calendar as a colored block, different from white availability blocks.
Move an Appointment
To reschedule an appointment, simply drag it to a new time or day.
Click and hold the appointment block
Drag it to the new time slot
Release to drop it
The appointment snaps to 15-minute increments. If you drop it on a time with a conflict, it automatically reverts to the original position.
Clients receive automatic notifications when you move their appointments.
Change Appointment Duration
To make an appointment longer or shorter:
Hover over the top or bottom edge of the appointment block
Click and drag the edge up or down
Release when you reach the desired duration
Duration changes also snap to 15-minute increments.
Reassign to Another Staff Member
To move an appointment from one worker to another, switch to Everyone view first (see Viewing Multiple Workers</internal://art_01KJYCV6MFD18CZE3KN0M6DQBA>).
Switch to Everyone view using the worker selector in the top-right
Drag the appointment from one worker's column to another's
Drop it at the desired time
The system checks that the new worker can perform the service. If not, the appointment won't move.
Cancel an Appointment
To cancel an appointment:
Click the appointment to open its details
Select the cancel or delete option
Confirm the cancellation
Cancelled appointments free up the time slot immediately. Clients receive a cancellation notification.
Edit Appointment Details
To change client information, service, or notes:
Click the appointment block
Edit the fields you need to change
Save your changes
Tips
All changes save automatically when you drag — No need to click save after moving or resizing
Use drag-drop on mobile — Long-press an appointment to start dragging on touch devices
Auto-scroll while dragging — Drag to the edge of the calendar to scroll up or down automatically
Overlaps revert automatically — The system prevents double-bookings by reverting invalid moves